asha77 Privacy Policy
asha77 places the highest importance on protecting your personal information. This policy contains a detailed description of how we collect, use, and store information.
Introduction and Purpose
asha77 ("we", "our", or "platform") is a trusted online betting and casino platform in Bangladesh. We deeply respect the privacy of our users and are committed to ensuring the protection of their personal information.
This Privacy Policy ("Policy") explains how asha77 collects, uses, discloses, and protects your personal information. By using our platform, you consent to the terms of this policy.
This policy applies to all services of asha77, such as online betting, casino games, mobile applications, and customer support services. We recommend that you read and understand this policy in full.
What Information We Collect
asha77 may collect the following types of personal information:
2.1 Registration and Identity Information
- Full name, date of birth, and gender
- Email address and mobile number
- Current address and country
- National ID card or passport number (for verification purposes)
2.2 Financial Information
- Deposit and withdrawal transaction history
- bKash, Nagad, or Rocket mobile number (for payment processing only)
- Payment method type and transaction amount
2.3 Technical Information
- IP address and device type
- Browser type and operating system
- Login duration and session information
- Information collected through cookies and tracking technologies
2.4 Gaming Activity Information
- Game history and betting patterns
- Bonus and promotion usage history
- Win and loss records
Methods of Data Collection
asha77 collects information in the following ways:
- Direct collection: When you create an account, fill out forms, or contact us.
- Automatic collection: Through cookies, log files, and similar technologies while using the platform.
- From third parties: From payment providers (bKash, Nagad, Rocket) and identity verification service providers.
- Support interactions: Information you share through live chat or email.
Purpose of Information Use
Collected information is used for the following purposes:
| Purpose | Description |
|---|---|
| Account Management | Creating, verifying, and managing your account |
| Payment Processing | Completing deposit and withdrawal transactions |
| Security and Fraud Prevention | Detecting unauthorized access and fraud |
| Customer Service | Resolving your questions and complaints |
| Responsible Gaming | Monitoring addiction risk and helping set limits |
| Legal Compliance | Complying with applicable laws and regulations |
| Service Improvement | Improving platform quality and user experience |
Information Sharing and Disclosure
asha77 does not sell, rent, or commercially distribute your personal information to third parties. However, information may be shared in the following circumstances:
5.1 Service Provider Partners
Necessary information may be shared with trusted partners for payment processing (bKash, Nagad, Rocket), identity verification, technical infrastructure, and security services. These partners operate under strict confidentiality agreements.
5.2 Legal Obligations
Information may be disclosed to comply with court orders, lawful requests from law enforcement agencies, or requirements under applicable law.
5.3 Business Changes
User information may be transferred in the event of a business merger, acquisition, or asset transfer. You will be notified in advance if such a change occurs.
Information Security Measures
asha77 has implemented industry-standard technical and organizational measures to protect your personal information:
- SSL Encryption: All data transfers are protected by 256-bit SSL encryption.
- Secure Servers: Data is stored on encrypted, access-controlled servers.
- Two-Factor Verification: Two-factor authentication to protect your account.
- Regular Audits: Regular review and updates of security measures.
- Limited Access: Only authorized personnel can access personal information.
- Firewall Protection: Advanced firewall systems to prevent unauthorized access.
However, it is not possible to guarantee that data transmission over the internet is completely secure. No security measure is 100% foolproof, and asha77 cannot guarantee the absolute security of your information. However, we continuously work to ensure the highest level of protection.
Cookie Usage Policy
asha77 uses cookies to improve platform functionality and user experience. Cookies are small data files stored on your device.
7.1 Essential Cookies
These cookies are essential for the core functionality of the platform, such as maintaining login sessions and ensuring security. They cannot be disabled.
7.2 Functional Cookies
These cookies are used to remember your language preferences, display settings, and other personalization choices.
7.3 Analytics Cookies
These cookies are used to monitor platform usage and help improve service quality. They can be disabled by changing your browser settings.
Data Retention Period
asha77 retains your personal information for the following periods:
- Active Account: For as long as your account remains active.
- Closed Account: After account closure, for as long as required to meet legal obligations.
- Financial Records: For the period specified under applicable law.
- Support Communications: For a limited period after the issue is resolved.
Once the specified period has passed, your information will be securely deleted or anonymized.
User Rights
As a user of the asha77 platform, you have the following rights:
9.1 Right to Access Information
You may request a copy of your personal information stored with us at any time.
9.2 Right to Correction
If any of your information is incorrect or incomplete, you may request that it be corrected.
9.3 Right to Deletion
In certain circumstances, beyond legal obligations, you may request that your personal information be deleted.
9.4 Right to Restrict Processing
In some cases, you may request that the processing of your information be restricted.
9.5 Right to Object
You may object to the use of your information for specific purposes, particularly in the case of marketing communications.
To exercise the above rights or for any questions, please contact our support team.
Protection of Minors' Information
asha77 provides services only to individuals aged 21 and above. We do not intentionally collect any personal information from minors.
We verify age at the time of registration. If we become aware that information from a minor has been collected, we will immediately delete that information and close the associated account.
Changes to the Policy
asha77 may update this Privacy Policy from time to time. For any significant changes, we will post a notice on the platform or notify you via your registered email.
Continued use of the platform after any changes will be taken as your agreement to the updated policy. The date on which changes take effect will be noted at the top of the policy as "Last Updated".
You can stay informed about the latest version of the policy by visiting this page regularly.
Contact Us
If you have any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact us:
Our privacy team will process your request promptly and respond within 30 business days where possible.